Terms and conditions

📄 Terms & Conditions

Plastic Surgery Clinic Kandy
www.plasticsurgery.lk
Last Updated: [Insert Date]

Welcome to www.plasticsurgery.lk (“Website”).
By accessing or using this Website, you agree to be bound by the following Terms & Conditions.
If you do not agree with these terms, please discontinue use of the Website.

These Terms apply to all visitors, patients, clients, and users of our online services.

1. Use of Website

This Website provides general information about cosmetic and reconstructive procedures offered at Plastic Surgery Clinic Kandy.
Content is intended for informational purposes only and must not be interpreted as medical advice, diagnosis, or treatment.

You agree not to:

  • Misuse the Website

  • Attempt to gain unauthorized access

  • Copy or distribute content without permission

  • Use the Website for unlawful purposes

2. Medical Information & Disclaimer

All medical information on this Website is general and not tailored to individual circumstances.
It does not replace a formal consultation with a qualified medical professional.

A doctor–patient relationship is created only after a face-to-face consultation and signed consent.

Please review our Medical Disclaimer, which forms part of these Terms.

3. Appointments, Consultations & Payments

3.1 Booking Appointments

Appointments may be made via:

  • Phone

  • WhatsApp

  • Online form

  • In person

3.2 Consultation Fees

Consultation fees are non-refundable unless the clinic cancels the appointment.

3.3 Procedure Deposits

Some procedures require advance payment. Deposits are non-refundable except under special circumstances outlined in our Refund & Cancellation Policy.

3.4 No-Show Policy

Failure to attend without notice may result in additional fees or loss of deposit.

4. User Responsibilities

By using this Website, you agree:

  • To provide accurate information when submitting forms

  • Not to impersonate another person

  • Not to upload harmful, offensive, or illegal content

  • To comply with all applicable Sri Lankan laws

5. Privacy & Data Protection

Your personal information is handled according to our Privacy Policy, which outlines:

  • What information we collect

  • How we use it

  • How it is protected

By using this Website, you consent to the practices described in our Privacy Policy.

6. Intellectual Property

All content on this Website is the property of Plastic Surgery Clinic Kandy, including:

  • Text

  • Logos

  • Icons

  • Graphics

  • Images

  • Videos

  • Layout and design

You may not copy, reproduce, modify, or distribute any content without written permission.

7. Accuracy & Availability

We aim to keep all information accurate and up to date but do not guarantee:

  • Completeness

  • Accuracy

  • Reliability

  • Continuous availability of the Website

We may modify or remove content at any time without notice.

8. Third-Party Links

This Website may contain links to external websites.
We are not responsible for:

  • Their content

  • Their accuracy

  • Their privacy practices

Visiting external websites is done at your own discretion.

9. Limitation of Liability

To the fullest extent permitted by law, Plastic Surgery Clinic Kandy is not responsible for any:

  • Direct, indirect, or consequential damages

  • Losses arising from Website use

  • Misinterpretation of medical information

  • Actions taken based on Website content

  • Technical errors, downtime, or security breaches

Use of the Website is entirely at your own risk.

10. No Guarantees or Warranties

Cosmetic and surgical outcomes vary from person to person.
Nothing on this Website guarantees:

  • Results

  • Suitability

  • Safety

  • Outcome predictability

Procedure suitability can only be determined during an in-person consultation.

11. Changes to Terms & Conditions

We may update these Terms & Conditions occasionally.
Changes become effective once posted on this page.
Continued use of the Website indicates acceptance of the updated terms.

12. Governing Law

These Terms & Conditions are governed by the laws of Sri Lanka.
Any disputes shall be resolved through Sri Lankan courts or an agreed dispute resolution process.

13. Contact Information

For questions regarding these Terms & Conditions, please contact:

Plastic Surgery Clinic Kandy
📞 077 756 7566
📧 info@clinic.lk
📍 Kandy, Sri Lanka
🌐 www.plasticsurgery.lk